SIG is an ambitious global technology and consultancy firm delivering independent software quality assurance solutions. We believe we can make the world a better place by helping developers and organisations create better software. To accomplish this, our Software Development Team is continuously improving and expanding our Software Intelligence Platform. This is no small task: we are adding new analysis capabilities; we are improving and expanding our frontends to become more intuitive, integrated and feature-rich; we are preparing our back end to scale and handle more code, faster.
Where you come in
As a Technical Support Analyst at the Software Improvement Group you will be in direct contact with clients to assist in leveraging the SIG products and services, making sure clients work towards ‘Getting Software Right’.
You will be a fundamental addition to the SIG Core delivery group, ensuring that pre-analysis of uploaded source code is carried out effectively, such that measurements can lead to advice in our consulting group. Additionally, you will be on call with clients to assist in the resolution of questions around SIG tooling and the operation of these tools. You will work in a small Amsterdam based team that picks up all support and service tasks for the consultancy organisation, working closely with the consultants that are responsible for clients in the Public, Finance and Commercial sector.
How we work
As a member of the newly setup Service Center, you will work on various aspects of the SIG tooling to arrange for operational tasks, helping to streamline and elicit options for automation. Additionally, you will be on call with clients for direct support. Typically, your work will consist of:
What's in it for you?
You will receive rigorous training in SIG propriety toolset and methodologies. We will help you achieve your goals through continuous professional development and regular career progression sessions.
We are not interested in people who are looking for a job! We are interested in people who are looking to change the world of software quality! In reversing the world of quality software, we have big dreams, and we expect you to have the same!